Several of our clients work with Volunteer Ireland regularly on their events and, as such, we find ourselves working alongside Stuart the volunteers quite often. Most events rely heavily on volunteers to help make them happen and, that being the case, it's important that the volunteers are as well-trained and familiar with events and how they work as possible.
To this end, Stuart engaged us to deliver training to their Volunteer Managers.
We worked with him to build a programme that would suit his needs and ensure the volunteers got some value out of it.
There's nothing worse than spending a day in a training session as a volunteer and feeling like you've wasted your time. We always make sure that's not the case with training we develop and deliver for clients.
We’d to put together a day-long training course for experienced Volunteer Managers working with Volunteer Ireland. It needed to be accessible & relatable while also building on the experience already within the group.
We engaged with Stuart well in advance in order to establish what he needed covered during the session. We developed new, relevant content for the Volunteer Managers and related as much of the course as we could to events they actually work on.VIEW
16 of Volunteer Ireland’s Team Leaders attended the course and feedback was overwhelmingly positive. We’ve seen the benefit of the training live on events we’ve worked with the delegates on since too. We integrate even more effectively now.VIEW
We engaged with Stuart well in advance in order to establish what he needed covered during the session. We developed new, relevant content for the Volunteer Managers and related as much of the course as we could to events they actually work on.
We drew on all our combined experience in here both of planning and running events professionally as well as of being volunteers ourselves. We still volunteer on events quite regularly so we had somewhat of a handle on what the group may want and what might be of interest important to them.
As with all our bespoke training development and delivery work, we built in flexibility to the programme so the delegates could lead the conversation and learning to a degree. Generally speaking we break our programmes into small modules and we tend to bring all modules with us. That way, if a conversation organically goes a direction we hadn't expected then we have materials to support that delivery.
The bottom line is the programme needs to be of value to the delegates in the room. That's more important than it panning out exactly as we'd designed.
16 of Volunteer Ireland’s Team Leaders attended the course and feedback was overwhelmingly positive. We’ve seen the benefit of the training live on events we’ve worked with the delegates on since too. We integrate even more effectively now.
Through the content on the programme we provided some much-appreciated context around the event planning process and why things are done certain ways.
We find it's always helpful to understand where and how you fit into a bigger picture, rather than being asked to simply perform your own role, unaware of how it contributes to the overall event.
The Team Leaders are now more empowered and more knowledgeable about their role, which they can then instil in the volunteers in their charge. The benefit has a cascade effect
The better-informed ALL staff on events are, generally the better the event goes.
We engaged Safe Events to provide an Introduction to Event Management training course for our Event volunteer Team Leaders.
Mags provided us with excellent training, which engaged all of our Team Leaders.
The feedback from the trainees saw the training rated 'excellent' by 97% of those in attendance.
We'd have no hesitation in returning to them for future training for our Event Volunteers.